I approached the agent via the title of “Susan A†and greeted her that has a “Fantastic Early morning!†Her response was a blank stare like I'd no enterprise staying there then a glare Once i requested her if she was out there.
I used to be on keep for around forty minutes, with common ‘updates’ from the supervisor named Tony…who was speaking to some unidentified department to examine on the next, missing voucher….when…yes,, I had been Minimize off! I referred to as back again…only being informed the wait might be 18-twenty five minutes. I’m nonetheless waiting on this contact again. This vacation is the trip of a life span for my husband, a wounded veteran and cancer survivor.
I've flown your airline 2 periods in the final twelve weeks and experienced one particular person that works for me to fly very last week with a non stop flight you guys can’t even get a non stop flight by the due date.
27th Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was entirely unsuitable for the seven hr journey. The seats spec/recline/legroom have been what I might count on on a vacation charter or commuter flight of 1 hour. In addition, the reading mild did not operate and in addition to the movie there was no channel open up for music.
My partner And that i flew from Palm Springs to Ft. Myers Florida, about the return journey, flight 2233 from Dallas, my husband Rick Barnes was Minimize extremely badly by a little something in the seat when he place our luggage within the overhead compartment. We called the Hostess and Though blood was gushing out on the wound, he was offered a band support to cover the 5 inch gash in his leg. We were being instructed that after everyone boarded, the hostess would return with the main assist package and would have to generate a report.
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American Airways has the worst buyer service of all Airways I have Employed in my sixty three years. My spouse’s anniversary earrings were stolen away from her suitcase on June 20, 2013 and Buyer service has REFUSED to Speak to us again soon after reporting the thief the day it happened.
I gained a lodge for your night time, but I have to check out at twelve midday, and my flight would not go away till11:30pm. Now I have twelve hrs the place I am caught in LA with none cause to get in this article.
Worst Airline at any time?!?! Lost my baggage in Charlotte NC, February six right after supplying it (together with my wife’s) to two attendants with the baggage belt for returning passengers. Hers arrived in on our flight, mine didn't. Now eleven days afterwards and immediately after possessing undergone phone hell plus some really non caring people, I've had no contact from any individual. The regular solution is “we remain wanting to Identify your luggageâ€. Their questionnaire and all sorts are already sent to Baggage Declare department but no one genuinely appears to have an interest in carrying out something to reduce their challenges.
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My Mom experienced a worst working experience with AA flight.my Mom is 81 yrs.previous Girl who won't communicate English.We asked for wheelchair help on account of her arthritis and also a language difficulty.We experienced reconfirmed out ask for just before her departure and a couple of days before all with each other 4 occasions.At DFW airport she required to adjust airplane.She received off the airplane and was instructed to look forward to a wheelchair assistance.Right after ready while no one came to help her.Because of not obtaining a wheelchair assistance promptly she skipped her connecting aircraft to N.J.In some way she control to acquire a airplane but not right up until upcoming early morning.Agent was helping her for making an arrangement for her to stay right away at the Airport.
I find it awful to get my baggage go missing in Miami on both equally leaving and returning flights. I assume being contacted immediately on how we can easily arrive at an agreement relating to this. I will likely be accomplishing a adhere to up.
Hello my identify is larneta and i flew with American Airlines for the first time to complete a suprise bridal shower for my best friend,but when I landed my baggage wasn't there.they despatched my baggage to Wisconsin. Ihad Anything with the suprise bridal shower in Individuals bags.I couldnt discover why they wherever in Wisconsin And that i didnt treatment I just preferred them to generally be wherever I used to be without delay.So I had to cancel every little thing. All her relatives and his friends and family.I was actually crying within the airport she didnt even know I was there I came early just for the suprise.
in no way at any time obtained this kind of weak service and a business that only doesn’t treatment about there paying customers